DEVELOPMENT SERVICES RECEPTIONIST
Tupelo, MS Tupelo, MS Full-time Full-time Estimated:
$23.
9K - $30.
2K a year Estimated:
$23.
9K - $30.
2K a year 2 days ago 2 days ago 2 days ago
Summary:
Assists the permit office and building division with answering citizen inquires by phone and/or in person, filing relevant paperwork and documents, and other clerical support duties in a calm and professional manner.
ESSENTIAL DUTIES AND
Responsibilities:
Assist citizens, customers and employees by answering telephone calls, returning missed calls, forwarding messages, and referring customers to appropriate staff.
Assist with filing inspection reports and other documents related to building permit management system.
Assist with document and plan storage system as needed.
Perform other duties as assigned.
SUPERVISORY
Responsibilities:
None QUALIFICATION REQUIREMENTS:
Each essential duty must be satisfactorily performed.
Reasonable accommodations which do not create undue hardship on the employer may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND/OR
Experience:
High school diploma or GED plus at least one-year work experience, with experience related to receptions, local government, building construction, or information systems preferred.
Computer literacy in Windows operating system.
Microsoft office products and geographic information or permit management systems is desirable.
Related education and related experience may be substituted on an equal basis.
LANGUAGE SKILLS:
Ability to interact with the public and members of the construction industry in a professional manner, and to direct information requests to the proper staff member is required.
Use of computers in preparation of documents, reports, and correspondence is also required.
MATHEMATICAL SKILLS:
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, and determining percentages.
REASONING ABILITY:
Apply principles of logical thinking to define and solve minor problems or refer problems to appropriate supervisor.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
Must possess a valid Mississippi Driver's License and a Social Security number.
Non-U.
S.
citizens must have appropriate Immigration documents.
OTHER:
Ability to comply with City of Tupelo drug/alcohol policy.
Ability to obtain a satisfactory criminal background check.
PHYSICAL DEMANDS:
The physical dmands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accomodations, which does not create undue hardship to the employer, will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the work may involve lifting, pulling, pushing, positioning or through the use of tools exerting up to 30 pounds of force occasionally (6-33% of the work day); and lifting, pulling, pushing, positioning or through the use of tools exerting up to 15 pounds of force frequently (34-66% of the work day).
The work may involve overhead work occasionally.
The work may involve standing, walking and bending at the waist frequently; and sitting, squatting, kneeling, crawling and climbing ladders, stairs or other means of equipment ingress and egress.
The work may involve use of the hands for simple grasping, pushing, pulling and fine manipulation of objects, tools (including power tools), controls and equipment frequently, and repetitively occasionally.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
The employee is regularly required to talk and hear.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee regularly works inside in a typical office.
The employee will perform duties outdoors while conducting official business and commuting between offices.
The indoor noise level is moderate.
The employee may encounter angry customers and may experience eye fatigue.
IMPORTANT:
The position description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by the director of Department of Development Services.
The Department of Development Services reserves the right to revise or change job duties as needs arise.
The position description does not constitute a written or implied contract of employment and creates no contractual obligations of the City of Tupelo.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$23.
9K - $30.
2K a year Estimated:
$23.
9K - $30.
2K a year 2 days ago 2 days ago 2 days ago
Summary:
Assists the permit office and building division with answering citizen inquires by phone and/or in person, filing relevant paperwork and documents, and other clerical support duties in a calm and professional manner.
ESSENTIAL DUTIES AND
Responsibilities:
Assist citizens, customers and employees by answering telephone calls, returning missed calls, forwarding messages, and referring customers to appropriate staff.
Assist with filing inspection reports and other documents related to building permit management system.
Assist with document and plan storage system as needed.
Perform other duties as assigned.
SUPERVISORY
Responsibilities:
None QUALIFICATION REQUIREMENTS:
Each essential duty must be satisfactorily performed.
Reasonable accommodations which do not create undue hardship on the employer may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND/OR
Experience:
High school diploma or GED plus at least one-year work experience, with experience related to receptions, local government, building construction, or information systems preferred.
Computer literacy in Windows operating system.
Microsoft office products and geographic information or permit management systems is desirable.
Related education and related experience may be substituted on an equal basis.
LANGUAGE SKILLS:
Ability to interact with the public and members of the construction industry in a professional manner, and to direct information requests to the proper staff member is required.
Use of computers in preparation of documents, reports, and correspondence is also required.
MATHEMATICAL SKILLS:
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, and determining percentages.
REASONING ABILITY:
Apply principles of logical thinking to define and solve minor problems or refer problems to appropriate supervisor.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
Must possess a valid Mississippi Driver's License and a Social Security number.
Non-U.
S.
citizens must have appropriate Immigration documents.
OTHER:
Ability to comply with City of Tupelo drug/alcohol policy.
Ability to obtain a satisfactory criminal background check.
PHYSICAL DEMANDS:
The physical dmands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accomodations, which does not create undue hardship to the employer, will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the work may involve lifting, pulling, pushing, positioning or through the use of tools exerting up to 30 pounds of force occasionally (6-33% of the work day); and lifting, pulling, pushing, positioning or through the use of tools exerting up to 15 pounds of force frequently (34-66% of the work day).
The work may involve overhead work occasionally.
The work may involve standing, walking and bending at the waist frequently; and sitting, squatting, kneeling, crawling and climbing ladders, stairs or other means of equipment ingress and egress.
The work may involve use of the hands for simple grasping, pushing, pulling and fine manipulation of objects, tools (including power tools), controls and equipment frequently, and repetitively occasionally.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
The employee is regularly required to talk and hear.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee regularly works inside in a typical office.
The employee will perform duties outdoors while conducting official business and commuting between offices.
The indoor noise level is moderate.
The employee may encounter angry customers and may experience eye fatigue.
IMPORTANT:
The position description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by the director of Department of Development Services.
The Department of Development Services reserves the right to revise or change job duties as needs arise.
The position description does not constitute a written or implied contract of employment and creates no contractual obligations of the City of Tupelo.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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